<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1485510694808575&amp;ev=PageView&amp;noscript=1">
© 2018, Inbound Marketing Limited
Luke Chong 24/01/2019
priscilla-du-preez-234138-unsplash

NPS: What do people really think of you and how to get them to be honest

NP who?

Six years ago, if you asked me what NPS was, I would’ve said it’s that small town rugby tournament we have once a year (that’s actually NPC and is now known as the Mitre 10 Cup).

Liam Bates 22/01/2019
jose-alejandro-cuffia-1056762-unsplash

What is NPS and why should I care?

 

Measuring your performance is tricky. Many companies worldwide consistently find it hard to measure people’s perceptions of them, but also find a scale on which people can rate them accurately. Great examples of where this has failed, includes...